ATV’s Customer Support Center is available to support you from 7am to 7pm CST at 888-288-7644, or contact us here. We also offer online web access through our “Go-to-Assist ”, which allows remote connection to your computer for proper NVR and DVR communication programming.
We offer an industry-leading, 36-month unlimited warranty that covers defects in design, workmanship and materials. Compare that to the competition’s limited warranties. Please refer to Warranty document here for exceptions.